In the past, when it comes to the increase, most of them refer to the added items and expenses in the decoration. As everyone knows, in the process of purchasing and installing building materials, “additional items†are also frequently appearing, which makes consumers feel uncomfortable.
ã€story】
Buying building materials over budget, feeling "increased" too much
"It took 8,000 yuan to buy a window. When I installed it, I told me to add about 1700. I bought less than 10,000 pieces of heaters and added nearly 2,000 pieces when I installed it." Miss Huang reluctantly said this to the author. Said, "The addition of the addition will add to the habits, but also know that buying building materials is like this, and then encounter the increase in money is relatively calm." In the process of chatting with Miss Huang, she told the author to buy building materials The mental journey in the process. Miss Huang is a typical 85. After she talked with her boyfriend about marriage, she started to decorate the house. Because it is the first time involved in the decoration field, plus young, I don’t understand many basic decoration problems, so I am buying the building materials. I have encountered a lot of trouble.
After she visited the building materials city for the first time, she had a preliminary understanding of the prices of various main materials, and she made a simple budget for several of her favorite items. When purchasing, the sales staff listed the list in detail, and found that each main material has various accessories and accessories. To purchase completely, you must add money to the original budget. Later, when it came to the installation, Ms. Huang was one of the first two big, and the various corners and aliens in the house had to collect money. Not only that, but in the actual installation process, I also encountered many links that were not expected. Money is inevitable. As a result, the initial budget became a piece of empty talk.
ã€on site】
Accessories and construction costs often exceed consumer expectations
After listening to the story of Miss Huang, the author walked into the first-line building materials store and felt the difficulty of buying building materials. Through communication with sales people of wallpapers, doors, windows, heating, bathroom and other products, the author understands that almost all building materials require additional accessories. For example, the door requires additional hardware and hinges; the floor needs additional money for the buckle and the baseboard. These two types of products are relatively few accessories. In the bathroom products, the purchase of the basin requires two additional angle valves, two upper water pipes, one S-bend, and one water removal. For these accessories, most merchants choose to sell in sets, which are priced differently depending on the brand and quality of the product. Take the author's inquiry about a brand of bathroom, for example, a special product in the brand is 2,999 yuan, and its accessories are 215 yuan.
In the building materials of these categories, the purchase and installation of heating is the most cumbersome. The author consults the sales staff with a room of 90 square meters of construction area. After calculation, the heating itself costs 4578 yuan, and the basic accessory fee includes 640 yuan for the interface and 1100 yuan for the basic installation fee. The total price is less than 6,500 yuan. Pipeline costs. If the pipeline needs to be changed, the fees charged for the pipeline going underground will be different. The ground is cheaper, but not beautiful; the underground can hide the shortcomings, but the cost is higher, the sales staff has roughly estimated the author, and the cost of changing one place is 1,000 yuan.
In addition, when purchasing windows, glue is not negligible. To choose a better quality, you need to add extra money; if you install a window of no more than 20 square meters, you will charge 20 square meters. At the same time, the sales staff also reminded the author that before the actual measurement, the reported price is not very accurate, and sometimes the quotation after the measurement is not necessarily completely accurate, depending on the actual situation at the time of construction.
[Dispute]
Accessories accessories involve house details
Can't calculate the price together with the main material
Accessories and accessories are calculated separately, and the construction process adds money. If the sales staff is unclear about the replacement of these accessories during the sales, or during the construction process, the communication between the owner and the construction personnel is not smooth, then “additional money†is very There may be conflicts and disputes between the owner and the brand. Even if there is no dispute, like Miss Huang mentioned above, although she accepts such a thing, her heart is not happy. In this case, in order to avoid disputes, why not put the accessories and the main materials together to quote, to give consumers a real, no "additional" price?
In response to this question, the author interviewed Wang Qingqiang, the director of the market for the icon floor. He said: “With the floor as an example, its accessories are not too many, it is the baseboard and the buckle. The buckle is generally not too subdivided, but the kick The foot line is divided into different materials such as solid wood and MDF. The price of the different materials is also different. The consumer's spending power is different. Their needs are also different. The floor price is different. Different skirtings are completely different prices.†Therefore, Wang Qingqiang said that the current market environment is like this. Moreover, the sale of accessories and main materials is not an easy task to implement, nor does it meet the needs of different levels of the market.
ã€Suggest】
Find out three things before buying building materials
In this case, how can we not let consumers spend too much time thinking about buying building materials, and try not to create unpleasant feelings? The author interviewed Jin Bo, general manager of the boat decoration, and he proposed three major issues that consumers should pay attention to when purchasing building materials, which can minimize unnecessary troubles and disputes afterwards.
First, ask about building materials accessories. When purchasing building materials, in addition to focusing on the main materials, you should also ask which accessories are available in addition to the main materials. It is necessary to ask one by one and mark it in the contract, try not to miss the item, and at the same time, indicate the price of each accessory and accessories, and strive to do less and add less when constructing.
Second, find out the standard accessories. After sorting out the required accessory accessories one by one, the next step is to figure out the standard configuration of each accessory. For example, Jinbo, such as the water pipe provided in the cabinet, if the standard is one meter, then if the length of the water pipe required by the consumer is more than one meter, the merchant must add additional money, so that consumers may have negative emotions in their hearts. . Therefore, it is necessary to know not only the accessories but also the standard.
Third, find out the installation costs. Experts said that some brands are free to install, some are charged, and there is a situation where some brands may charge for special types and areas. Therefore, when purchasing, try to ask for the installation cost. At the same time, also ask the number of free shipping, once the product size and size of the home does not meet, must be exchanged, then this involves the issue of whether the second shipment is charged, if more than one delivery must be Charges, then consumers should be aware of the facts and avoid disputes.
[Notes]
What makes consumers worry about it is that
If the building materials market that makes consumers so "fearful" can be standardized, we will all expect it. The main materials are combined and sold, and the salesperson only reports one price at the time of sale. Then, after the event, there may not be so many disputes. Although there are resistances in practice, in order to really save the effort, we call on merchants to integrate sales.
In addition, in the interview, the author learned that the reason why the installation will generate an extra large amount of expenses, the fundamental reason is that the order of "buy and install" is disordered. Experts said: "If the brand can measure and re-quote first, then it will save a lot of excess fees." It is precisely because the "buy" behavior is pre-positioned that the "installation" process occurs in the process of adding items. The problem. So should the business reflect on the current sales model? If we can optimize the service, upgrade the brand, and truly consider the consumer, the order of "buy and install" will be formalized, will the market be more robust? Will consumers be more secure when they buy? Wen and photo / Song Ran
No more than 20 square meters for 20 square meters, hardware, plastic and other accessories are charged according to quality. Experts remind you to ask for details when purchasing building materials
The cost of changing the heating line is sometimes as high as 1,000 yuan. Consumers with this demand should ask about the materials and installation costs when purchasing.
There are fewer accessories for the floor, only buckles and baseboards. Because the baseboards are made of different materials, their prices are different. According to industry insiders, the main materials and accessories cannot be combined due to different consumption power.
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