The equipment is sold to the customer, only the lowest-level contract type work is completed. The complete after-sales service chain is the guarantee for the profit and continuous operation of the customer. The machine must be maintenance and repair, and it can bring efficiency for a long time. Below, I will compare machine maintenance work from the traditional mode and the information 4.0 mode through a virtual case.
Case: The equipment sales company sold a CTP platesetter to a customer far away in the frontier, completed the installation and the machine was working properly.
In the first year, the equipment sales company can provide a full year of equipment warranty work, and the equipment is brand new, including consumables, repairs, training, etc., without paying extra fees.
The service life of the laser head of the machine is about 5,000 hours, and the maintenance time of the air and vacuum filter is 1500-2500 hours. The service life is determined according to the customer's site conditions.
The laser head life of the machine is more than 5,000 hours. Because it is a laser product, it may have a direct impact on the life of the laser head according to the consumables used by the customer and the customer's environment.
Soil method: CTP maintenance in the traditional mode
The first step: understanding the situation
The maintenance engineer looks at the maintenance manual or the installation record to understand the current situation of the customer equipment. Usually, the following forms form the maintenance record form.
The second step: maintenance
The maintenance engineer goes to the location of the equipment to remove dust, refuel, and maintain the equipment. If necessary, apply to the service engineer to initiate the task of replacing the air filter, vacuum filter and replacement parts.
The third step: repair
The service engineer replaces the air filter, the suction filter, and initializes the current data according to the service manual and records it in the maintenance form.
CTP vacuum filter 
CTP air filter Step 4: Replace or check some key parts and repeat the repair steps
Engineers may be involved in replacing or inspecting critical parts, such as the machine's laser head or motor drive components, when inspecting or replacing equipment consumables. If there are problems, you will follow the above steps.
As a result, the air filter or the suction filter was replaced successfully. However, it takes at least 3 days to complete the work. If there are other problems during the inspection, the equipment will be repaired for an extended period of time. And the running cost is far greater than the cost of replacing the filter.
Ocean approach: CTP maintenance under Information 4.0 mode
The first step: remote analysis
The intelligent remote diagnostic system records the air quality, workload, media data, air quality inside the machine, intelligent diagnosis of the laser head, automatic diagnosis of the circuit board and drive components from the date of installation of the air filter or dust filter. The internal temperature of the cabinet and other data are calculated and analyzed.
The second step: intelligent pre-judgment
The intelligent remote diagnostic system extracts future weather and air quality conditions and analyzes the air filter or vacuum workload to obtain specific data. If the air continues to be heavily polluted in the future, or the internal environment air filter is not efficient. The maintenance cycle has been reset to a non-standard time, and the replacement cycle has been reset for the automatically calculated time.
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