I have heard that the decoration is troublesome, but I did not expect it to be so troublesome. "Mr. Lu, the owner of Guiyang Guanshan Community, said: "I work every day, I can't supervise the work, there is a problem with the quality of the decoration, how can the construction team cut corners?" â€
Mr. Lu said that in the first few days, he can still see the supervision of the decoration company on the construction site, but less than half a month, the supervision figure is difficult to see, and each time just by phone to tell how smooth progress, irresponsible supervision It made him a headache.
In fact, many of the owners in Guiyang have similar experiences like Mr. Lu. Most of the decoration companies in Guiyang have engineering supervision departments, which are responsible for the quality of the construction team's decoration, preventing the work of cutting corners and guiding the construction process. However, in the real construction, the role of supervision is minimal.
A engineering manager of a home improvement company who has been in business for 10 years revealed that although many companies have set up engineering supervision positions, there are not many people who are truly knowledgeable and responsible. Especially in some home improvement companies that are short-sighted and only in front of the interests of the eyes, "supervising is just a device for ignoring customers."
"Athlete" and "referee" are difficult to maintain the owner's rights
Unlike general merchandise trading, the home improvement company provides the owner with not a ready-made product, but a process product. The home decoration is formed during the decoration design and construction process.
The reporter found that during the decoration process, the internal supervision of the decoration enterprise is to supervise itself, and the "athlete" also serves as the "referee" supervision mechanism. When there is a problem of the quality of the decoration project, the interests of the decoration company and the interests of the owner conflict, as The quality management personnel inside the decoration company can protect the interests of the decoration family, and the fairness of its position is very doubtful.
Under this circumstance, third-party supervision emerged as a product of marketization. They have no relationship with any construction enterprise. The national regulations clearly stipulate that supervision can only serve the owner. When he serves the construction party, it is not a supervision behavior. Home improvement construction companies now use their methods of confusing and stealing, and their own quality inspectors, on-site security officers and even toll collectors are called "supervising", so that the majority of owners do not understand what is meant by "supervision."
Third-party supervision is full-time for the owners
Now, Guiyang has also appeared as a professional home decoration supervision company or service organization to provide third-party social supervision for the decoration family. The main tasks of the supervision engineers of these institutions include: helping the decoration family to determine the decoration company, reviewing and determining the decoration plan, assisting in signing the decoration contract, checking the entry materials, checking the construction process, and controlling the construction progress. A supervision report will be issued until the completion of the project. This kind of supervision is a third-party social supervision, and it is also the true sense of home improvement supervision, which can truly protect the rights and interests of the owners.
The person in charge of the Guizhou Decoration Association said that at present some home improvement companies do have the ills of “supervising themselves†and recommend that the public choose third-party supervision in the renovation project. “Home improvement supervision†is independent. It is entrusted by the owner to supervise and manage the construction quality. The income comes from the supervision service fee delivered by the owner, so it can better protect the interests of the owner.
Please ask third-party supervisors to see the qualifications.
"Since the establishment of our company, there have been no complaints from the owners that we have combined with the home improvement company to damage the interests of the owners. It is not that we have a high level of ideological awareness, but the characteristics of the home improvement project determines that the supervision company and the home improvement company can not get together. ". Li Hong, head of Guiyang Xinhong Construction Supervision Company, said.
However, home decoration supervision is a highly professional job. Whether it is a supervision company or a supervisor, it also has a qualification problem. “If the owner wants to invite the supervision company, he must invite those institutions that have the qualification for home decoration supervision. During the decoration process, the supervision committee will supervise and manage the construction behavior according to the relevant standards and norms of guidance, verification, rectification and re-inspection. Help the decoration family to get satisfactory quality results," Li Hong said.
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